Paralegals
Research, document drafting, case file management, and litigation support — fully integrated with your practice management workflows.
Law Firms
Stop the paralegal revolving door.
Legal hiring is broken. Experienced paralegals cost as much as junior attorneys, and most assistants last 3–6 months. ISA places dedicated legal support staff who fit your firm — and stay.
3–6
Month avg. tenure
The Challenge
Legal hiring was described as a nightmare. We fix it.
- Extreme turnover — the average legal assistant lasts 3–6 months
- Experienced paralegals now cost as much as junior attorneys
- AI resumes have broken credential trust — vetting is broken at scale
- Client-facing errors carry disproportionate risk to your firm's reputation
- Small firms lack the infrastructure to vet candidates deeply
Who we place in law firms
Legal Assistants
Calendar management, correspondence, scheduling, and administrative support so attorneys can focus on billable work.
Intake Coordinators
First point of contact for new clients — gathering information, setting expectations, and ensuring no lead falls through the cracks.
Case Managers
Track case progress, coordinate with clients and third parties, manage deadlines, and keep every matter moving toward resolution.
Hear It Directly
See a legal support hire in action.
Real placements. Real results. See how ISA's legal support team members integrate seamlessly with US law firms — handling client-facing work with confidence and professionalism.
Book a Consultation
Built for the standards legal work demands.
DISC-Based Vetting for Legal Temperament
We go beyond credentials. DISC profiles and deep discovery identify candidates with the meticulous, detail-oriented temperament legal work requires — before you ever interview them.
Replacement Guarantee — No Sunk Cost
If a placement isn't working, ISA restarts recruitment internally. Month-to-month contracts mean no long-term lock-in, and the replacement burden stays with us — not you.
Strong English for Client-Facing Roles
Every candidate is vetted for English fluency at a standard appropriate for direct client communication — intake calls, correspondence, and case updates included.
94%
match & retention rate across all ISA placements — proof that fit mastery works.
Law firm FAQs
Yes. ISA vets every candidate for English fluency appropriate to their role — including direct client-facing communication. Intake coordinators and legal assistants are evaluated for their ability to handle calls, written correspondence, and client-facing interactions professionally. You'll interview each candidate and verify their communication standard before any placement is confirmed.
Our vetting process goes beyond the resume. We assess baseline legal knowledge through role-specific screening, and English fluency is evaluated in both written and spoken form. Beyond skills, we use DISC behavioral profiling to identify temperament — because great legal support staff need precision, follow-through, and calm under pressure. The AI-resume era has broken credential trust; our process is designed for it.
That's expected — and built into the model. ISA places dedicated team members, not shared resources, so they're fully available to onboard into your specific workflows, practice management software, and internal processes. They're employed through ISA (payroll, benefits, HR all handled), but they work exclusively for your firm and integrate as part of your team.
ISA operates on month-to-month contracts — no long-term lock-in. If a placement isn't working, our replacement guarantee means ISA restarts the recruitment process internally at no additional cost to you. You carry no sunk cost and no long-term risk.
Get Started
Ready to stop the revolving door?
Book a free consultation with a talent strategist. We'll help you define the right hire — and find someone who actually fits and stays.
Book a Free Consultation